Pentap Digital VCard Terms and Conditions
1. Acceptance of Terms:
By accessing or using Pentap's digital VCard services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
2. Description of Services:
Pentap provides a platform for creating, customizing, and distributing digital business cards (VCards). Users can purchase and utilize VCards for personal or professional networking purposes.
3. User Responsibilities:
Users are responsible for the accuracy of the information provided in their VCards. Pentap is not liable for any inaccuracies or consequences arising from incorrect information.
4. Payment and Fees:
Payment for Pentap's digital VCards is processed through secure payment gateways. Users agree to pay the specified fees for the selected services. Pentap reserves the right to modify fees with prior notice.
5. Intellectual Property:
Users retain intellectual property rights to the content they upload to create VCards. However, Pentap reserves the right to use aggregated and anonymized data for analytics and service improvement purposes.
6. Privacy and Data Security:
Pentap is committed to protecting user privacy. We adhere to a Privacy Policy outlining the collection, use, and protection of user data. By using our services, you agree to the terms outlined in the Privacy Policy.
7. Refund Policy:
Refunds are issued in accordance with Pentap's Refund Policy, available below. Users must follow the specified procedures for refund requests.
8. Termination of Services:
Pentap reserves the right to suspend or terminate services for users who violate these Terms and Conditions. Users may also terminate their accounts at any time.
9. Limitation of Liability:
Pentap is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Users agree that the use of Pentap's services is at their own risk.
10. Governing Law:
These Terms and Conditions are governed by the laws of India, and any disputes will be resolved in accordance with the laws of this jurisdiction.
11. Modifications to Terms:
Pentap reserves the right to modify these Terms and Conditions at any time. Users will be notified of changes, and continued use of the services constitutes acceptance of the modified terms.
By using Pentap's services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at support@pentap.in.
Refund Policy:
Pentap strives to ensure customer satisfaction with our digital VCard services. Our refund policy is designed to be fair and reasonable for our users.
1. Eligibility for Refunds:
- Refunds are applicable within 2 days from the date of purchase.
- To be eligible for a refund, users must adhere to the terms outlined below.
2. Refund Procedure:
- To request a refund, users must contact Pentap's customer support at support@pentap.in.
- Provide the necessary details, including proof of purchase and a reason for the refund request.
- Pentap will review the request and respond within a reasonable timeframe.
3. Refund Criteria:
- Refunds will be granted under the following circumstances:
- Technical issues or errors that prevent proper usage of the VCard service.
- Failure to deliver the purchased VCard or significant discrepancies between the delivered VCard and the user's specifications.
4. Non-Refundable Cases:
- Refunds will not be provided for:
- Change of mind or circumstances unrelated to Pentap's service.
- If the user has already accessed or utilized the VCard service extensively.
5. Refund Processing:
- Approved refunds will be processed through the original payment method.
- Processing times may vary depending on the payment provider.
6. Cancellation and Refund Rights:
- Users retain the right to cancel their order within 3 days from the purchase date for a full refund, provided the VCard service has not been substantially used or accessed.
7. Modification of Refund Policy:
- Pentap reserves the right to modify the refund policy. Any changes will be updated on this page.
For any refund-related inquiries or assistance, please contact our customer support at support@pentap.in.
